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How do I sync the scale I received?

If you're participating in Wondr through your employer, you may receive a Withings scale as part of your program. Wondr supports two types of scales:

  • Withings Body – WiFi scale
  • Withings Body Pro – Cellular scale

Each scale connects differently, and syncing is simple once you know which type you have.

Syncing a WiFi scale (Withings Body)

This scale connects through the Withings app and then links to your Wondr account.

Steps:

  1. Set up your Withings Body scale using the Withings app
    Detailed Instructions
  2. Follow the prompts in the app to complete setup.
    Detailed Instructions
  3. Download the Wondr mobile app and link your Withings account under Apps and Devices:
    Detailed Instructions

Syncing a Cellular scale (Withings Body Pro)

This scale is preconfigured to your Wondr account before it’s shipped.
To activate it:

  • Simply pull the battery tab and step on the scale.
    No app setup is required.

Need help identifying your scale?

If you're unsure which scale you received, check out this article:
How do I know which Withings scale I have?

Additional Support

Detailed setup instructions are included in your scale shipment.
Still need help? Click here to submit a Help Request and connect with our Member Care team.

 

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Related articles

  • Step 1: Withings Body Scale (WiFi scale) Initial Set Up
  • How do I know which Withings scale I have?
  • Step 3: How to link your Withings account to Wondr
  • Step 2: Add your Withings Body (WiFi) scale to your Withings account
  • Connecting Fitbit to your Wondr account