Technical Support

Account Information

•   My videos are stuck or are freezing and will not play.
•   How to Log In
•   How do I find my username?
•   How do I reset my password using a text code?
•   How do I reset my password via email?
• Will my employer pay for the Wondr Program?

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Troubleshooting

• My Fitbit is not updating. What should I do?