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Add Wondr's Email Address as a Safe Sender

Ensure our emails from reply@hello.wondrhealth.com don’t go to spam by adding us as a contact. Below are steps to follow for the most common email services.

 

Gmail

  1. Open an email from Wondr
  2. Hover over the sender name (Wondr) in the top lefthand corner – a box will pop up with contact info
  3. Click the icon of the person with a plus mark to the left (circled in the image below)

    gmailPicture1.png

 

Yahoo

  1. Go to Mail Options > Filters and add a new filter
  2. In the "From header:" rule, add reply@hello.wondrhealth.com and select the "Choose Folder" option to be your "Inbox"

Outlook - Mac

  1. Open an email from Wondr
  2. Select “Message” from the toolbar
  3. Select “Sender” then “Add to contact”

 

Outlook - PC

  1. Open an email from Wondr
  2. Click the “Junk” icon  junk.png
  3. Select “Never Block Senders Domain (@example.com)” from the drop-down menu
  4. Click “OK” on the pop-up

If you have not yet received an email from Wondr in Outlook:

  1. Click the “Junk” icon junk.png on the Home tab 
  2. Click “Junk E-mail Options” from the drop-down menu
  3. Click the “Safe Senders” tab
  4. Click “Add”
  5. Type @wondrhealth.com and click “OK”

    Outlook2.png

 

Outlook.com

  1. Open an email from Wondr
  2. Click “I trust content from reply@hello.wondrhealth.com”

 

If you need further assistance, please click here to submit a request for assistance from our Member Care Team.

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