Add Wondr's Email Address as a Safe Sender

Ensure our emails from reply@hello.wondrhealth.com don’t go to spam by adding us as a contact. Below are steps to follow for the most common email services.

Gmail

1. Open an email from Wondr
2. Hover over the sender name (Wondr) in the top lefthand corner – a box will pop up with contact info
3. Click the icon of the person with a plus mark to the left (circled in the image below)
   
   

Yahoo

1. Go to Mail Options > Filters and add a new filter
2. In the "From header:" rule, add reply@hello.wondrhealth.com and select the "Choose Folder" option to be your "Inbox"
   
   

Outlook - Mac

1. Open an email from Wondr
2. Select “Message” from the toolbar
3. Select “Sender” then “Add to contact”

Outlook - PC

1. Open an email from Wondr
2. Click the “Junk” icon 
3. Select “Never Block Senders Domain (@example.com)” from the drop-down menu
4. Click “OK” on the pop-up

If you have not yet received an email from Wondr in Outlook:

1. Click the “Junk” icon on the Home tab 
2. Click “Junk E-mail Options” from the drop-down menu
3. Click the “Safe Senders” tab
4. Click “Add”
5. Type @wondrhealth.com and click “OK”
   
   

Outlook.com

1. Open an email from Wondr
2. Click “I trust content from reply@hello.wondrhealth.com”

If this does not answer your question, you can ask our Help Desk. Click HERE to submit a request.