Logo
  • Submit a request
  • Sign in
  1. Wondr Health Support
  2. Technical Support
  3. Account Information

How do I find my username?

We encourage everyone to use an email address as their username so the first suggestion to try using your email address as your username. If you have seen emails about your Wondr account in your email inbox, you will want to use that email address. You might have used your work email address or you might have used a personal email address. 

 

If your email address does not work as your username, you can follow the steps below to retrieve the username for your account.  

  1. Go to https://www.wondrhealth.com/Login.html.
  2. Click on Forgot username.
  3. Enter the email address associated with your account and click Submit.
  4. You will receive an email with the username(s) associated with that address.
  5. If you have had more than 1 account, make sure to check the dates each username was set up and use the most recent one to find the most recent account.
  6. If you have forgotten your password and would like information on how to reset it via email please click here.
  7. If you have forgotten your password and would like information on how to reset it via text message please click here.

If you need assistance, please click HERE to submit a request for assistance from our Help Team. 

Was this article helpful?
172 out of 348 found this helpful
Have more questions? Submit a request
Return to top

Related articles

  • How to Log In
  • How do I reset my password using a text code?
  • How do I reset my password via email?
  • I can't log in to the mobile app, how do I reset my password?
  • Are you logging into an old/previous account/dashboard?